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On this page: The E-Kilts Information and News Centre |
About E-Kilts
What our clients say about
Kilberry Bagpipes
Let me introduce to you. I´m Denise Bald from "E-Kilts".
My
experience:
I set up e-kilts in summer
2002 after around 15 years in customer service and as a manager in conventional
Highland Dress stores such as Geoffrey (Tailor) Highland Crafts and Ecossais
of Edinburgh (now absorbed within Hector Russell). So I know the industry
inside out and am well used to working to the highest quality standards.
For several years before establishing e-kilts I had special responsibility for online customer service (with all its unique issues) as the Web grew from a novelty to a major marketing channel. So I believe my knowledge of how to make sure Internet customers get exactly the kilt outfits and accessories they want is second-to-none!
My
philosophy:
Most
customers shopping online will never visit the store they are buying from.
I realised that, without the large overheads of a High Street shop and
staff, nor glossy magazine advertising, I could supply the same outstanding
quality Highland Dress at 'deal direct' prices offering an unbeatable bargain
for the customer. e-kilts markets itself only on the Internet which keeps
costs to an absolute minimum.
Unlike some suppliers, at e-kilts we use only trusted experienced specialists to manufacture all made-to-measure garments such as kilts and jackets ourselves. So we can guarantee the quality of both materials and manufacture. And we'll never economise on materials or finish as many discount suppliers do to keep prices down. Our service lets you afford authentic top quality goods - at prices you simply won't find elsewhere. And we certainly don't skimp on service!
My
Promise:
Buying a kilt or other Highland
Dress can initially seem daunting. But at e-kilts we are here to help -
and we know what we're talking about! So please feel free to contact me
with any queries or comments and we guarantee to do our very best to discuss
your needs until you are confident you'll get what you want. Contact details
are at the foot of every page!
I know that, for many people, this will be the purchase of a lifetime. So I will always go the extra yard to make the process from start to finish as pleasant and personal as possible. I promise to do my very best to ensure you'll be wearing e-kilts products you'll be proud of forever.
What our clients say about E-Kilts:
Just to drop a line to let
you know my order for two (2) Prince Charlie outfits arrived last Wednesday.
I am absolutely delighted with the quality and workmanship of the kilts
and other items. Even the off the peg items fit perfectly; that almost
never happens for me. You even beat the schedule I ask for by over two
(2) weeks! I would recommend your service to anyone. Please extend my compliments
to the craftsmen (craftspersons?) that did the work.
Tom
Weir
THANK YOU! THANK YOU! THANK
YOU! Everything arrived today and it fits great! I have never seen a proper
kilt up close before so figuring how to put it on was a blast. I am so
glad that this is one less thing to worry about. Unfortunately our marriage
license appointment was cancelled and we can no longer get officially married
on the 15th of April, the ceremony will go on as planned. We have not yet
decided whether or not to welcome or block the media from being at our
ceremony (which we will be having in front of City Hall), but it is great
to have the such a great outift already prepared. You have all my gratitude
for getting it to me in time.
Ian
M. Enriquez
I have just received my Nova
Scotia trews. The fit is perfect and I am unable to eloquently state how
satisfied I am with them and your company. Many, Many thanks.
John
R. Yanora
My package arrived today.
I am absolutely delighted. Everything fits great-and you can judge yourself
how good it looks. I've removed the basting stitches that were holding
the pleats since this picture was taken-and the swing is super. Thank you
for a wonderful product and your friendly service.
Jonathan
Alldredge
Many thanks for providing
a first class service at a great price.I know where to come for future
orders and will highly recomend you to all I know. Best wishes and kind
regards
Tom
O'Neill
Many thanks for the outfit
which I received the other week. It is really BRILL, I wore to a function
on Thursday night and stole the night. The number of Scots who came up
and said "It's great to see" was incredible. Many thanks again to you and
your staff.
Ron
Adam
Just to let you know that
I recieved everything last week, and all is great. I have been singing
your praises all weekend long, so I hope more family and friends will avail
of your excellent on-line services. No doubt I will be buying from you
again in the near future.
Eric
O'Cuinn
I am convinced that there
arent many that offer such goods at so fair a price.faultless value. The
attention to detail is well above average, the material is rich in quality.the
fit is perfect, owing to the sound judgement of the ekilt staff. Hats off!
Your level of service clearly shows the respect given to each customer,
and their order.no question goes unanswered, no detail left to chance,
excellent communication is the norm. Today I received the long potain,
and kilt shirt that I ordered just a couple weeks ago, they are wonderfully
made, and fitting perfectly. I am happy as can be with them, and plan to
wear them to the Milwaukee highland games this weekend. I'll be sure to
send some pictures. Thanks again Denise, and everyone else at e-kilts.
Jeffrey
Rasper
My Kilt arrived yesterday.
Just in time for the Oklahoma Scottish Games and Gathering in two weeks.
Tried it on today, and all is great. And I really look good!! Thanks so
very much. I will pass you name onto all I meet at the festival.
Robert
Bruce
Dear Denise,
The kilt outfit arrived
today. It is beautiful and Jonathan is so pleased with it. Thank you for
writing to keep us informed. We really appreciate it. Everything fit beautifully.
Now we are looking forward to a nice Scottish wedding. We appreciate the
part you played in it.
Olivia
Beaty
Sorry I've not written sooner,
but I just wanted to let you know that the kilt is just BEAUTIFUL. It fits
wonderfully (as do the shoes!), and I've received so many compliments on
it. I couldn't be more pleased. You've been a joy to deal with, and I will
recommend your company without hesitation. I look forward to the time when
I am able to complete the outfit with Prince Charlie jacket, sporran, and
all the accessories. I wish you every success in your efforts with E-kilts,
and hope to be in touch with you again soon to place my next order. Until
that time, health and happiness to you!
Cheers!!
Steve
Hi Denise,
Just a note to let you know
my Jacket and vest arrived today, and they were worth the wait. I would
like to thank you for your wonderful service, it has been a pleasure doing
buisnes with you and your products are of the highest order,I am over the
moon with my Prince charlie outfit. My kilt is smashing. Will send you
a fuller reply soon. Once again thanks for your Great service.
Yours Aye
Billy
Meechan
Denise,
Just want to send you a
quick note to let you know that everything you sent in my order is fine
and fits perfectly. I am delighted with everything and want to thank you
for all your help and patience with respect to fitting me out in such short
notice. I am very much looking forward to seeing my Mum's face when she
sees me wearing the kilt in her families tartan.
It was a complete pleasure
doing business with you and I will have no hesitation in recommending your
helpful service at every opportunity I get.
Once again many thanks
Roddy
Gabell
Yours sincerely
Denise Bald
E-Kilts
Edinburgh, Scotland